The terms and conditions set forth herein reflect Dry Creek Mobile Detailing LLC’s  policy with respect to each of its customers.  All customers of Dry Creek Mobile Detailing LLC agree to be bound by the terms and conditions set forth below.

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• If your vehicle cannot be detailed once we arrive, you will still be charged the full amount of your scheduled appointment (this includes not being present for pay after service option, once we arrive).

• Dry Creek Mobile Detailing LLC reserves the right to refuse service.​​

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• Appointments 

  • ​We will arrive as close to the scheduled appointment time as possible. However, sometimes situations can occur that will disrupt the daily schedule. Our safety will never be compromised by rushing to meet a schedule. You will be called and advised of an arrival time when schedules change beyond our control.

  • Additional charges apply for excessive mud and dirt, excessive debris removal.

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• Property Damage

  • Each customer agrees to indemnify and hold harmless Dry Creek Mobile Detailing LLC, its owners, employees and affiliates from any damage, loss, expense, cost, claim and liability (including attorney’s fees) arising out of Dry Creek Mobile Detailing LLC’s services, including without limitation, any property damage which occurs to my property or the property of any neighbor.  I acknowledge that the unique mobile nature of Dry Creek Mobile Detailing LLC’s business may expose me to greater property damage risk, and I hereby assume such risk.

    • Dry Creek Mobile Detailing LLC will neither install nor remove any custom equipment from your vehicle.

 

• We require minimum of 12 hours notice to change or cancel an appointment. 

  • An appointment is defined as one (1) scheduled car. Bookings with multiple cars will be subject to multiple cancellation fees (i.e. A $500 booking with 5 appointments at $100 each canceled after the approved time frame can be subject to a $250 cancellation fee). 

  • If you wish to change your appointment with less than 12 hours notice, you will have the following 2 options:

    1. Reschedule your appointment at no additional cost to you. Though you will be charged for your appointment at the time of rescheduling, you may pick another day and time for Dry Creek Mobile Detailing LLC to perform the detail.

    2. Cancel your appointment 12 hours or more before the appointment will be FULLY refunded. Cancellations of appointments less than 12 hours will be CHARGED half of service amount.

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• Prices are based on condition of vehicle and are subject to increase if the vehicle takes longer to complete due to condition or size. .

  • There are NO GUARANTEES of bringing said customer’s car back to a specific condition (i.e. “Show Room New”). 

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•  Payment

  • We accept cash and credit cards. Payment is due at the completion of the detail.

  • If payment was made online, your card will not be charged until after completion.

  • There will be a $30.00 charge for Non Sufficient Funds

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•  Photographs and Video

  • We have your permission to take pictures or video of your vehicle for marketing purposes. These will never be sold or given to third parties.

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•  Damage/Accidents

  • Reimbursement will not be paid for any minor cosmetic damage as a result of detailing your vehicle.

  • Reimbursement will be paid for any major damage caused to your vehicle as a result of our employee’s gross negligence or willful misconduct. Dry Creek Mobile Detailing LLC will approve the body shop and/or vendors before issuing any reimbursement.​​

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• If something arises after the detail that was not noticed during the final walk around, you must contact us within 48 hours and, if needed, schedule a touch-up detail within 5 days.

 

• Each customer agrees to indemnify and hold harmless Dry Creek Mobile Detailing LLC, its owners, employees and affiliates from and against any and all liabilities, expenses, damages, and costs, including attorney’s fees, resulting from any service provided or injury after our services have been completed.